I went new school and bought one the Gigaset viop phone with its corresponding base.
I had some issues with the battery and the base making a noise. I gave them a call and they were really pleasant. I sent the stuff back and in 2 days had the new base and my phone is up and running once again.
I love the phone and can alternate between viop calls and the land line.
This is by far the best customer service I have received in a long time. Would recommend them to anyone.
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Thank you for your review, Michael.