I ordered a digital camera case online and it came the next day. Unfortunately it was too small so phoned to explain and they were very helpful and gave me a returns code. I posted this back and got an email to confirm they had received the goods back and are organising the refund. All in all, very professional.
With just a few days left to my daughters birthday, I was panicking that she would not receive her Body Board & Bag in time, as I had left it a bit late!
I can report that she is thrilled with your product, and that I am thrilled that you delivered your product promptly.
I Would recommend your company to all Dad's & Mum's who have surfing siblings.
I ordered several items all in one delivery including wetsuit, bouyancy aid, dinghy boots etc. They all arrived on time, well packaged and in excellent condition. They all fitted perfectly and I was on the water within 2 days. Excellent products, fast delivery and clear web site for ordering. 5/5 - thanks!
I have an eye condition and wanted to get the best goggles to protect my eyes for use on holiday. After some research I came across Aquasphere and saw watersports warehouse. Without any exaggeration, the process of finding the right product, to completing the purchase was so unbelievably simple. Then the delivery option I went for was first class Royal Mail. I actually got my goggles less than 48 hours after placing the order. I will definitely recommend this site and will no doubt use it again in the future.
Great range of products at a good price and superb knowledgeable advice and speedy service!
Great range of products, competitive pricing and a fantastically fast service.
What more could you want?
Will definitely use you again.
We have not used them yet (we brought them for a future holiday) but they seem comfortable and seem to have a good fit. We did not hear the delivery person (though my wife was in the house!) and we had to collect from the post office as the note said they were "too heavy" to deliver. A minor inconvenience but we hope to enjoy them
I bought the C-Skins Wetsuit Neoprene Repair Kit after doing a search online. The price was competitive though the next day delivery charge seemed to be a bit expensive it arrived before midday.
Watersports Warehouse has a very user friendly site with clear product descriptions and you get exactly what you see. The delivery was exceptionally fast on both occasions that I ordered from them. I also had to return an item and it was a very straightforward process with clear instructions on how to go about the return. Will definitely use again!
Good friendly fast service which you could recommend to a friend with confidence.
The goods turned up as expected. My only criticism is on the head measurement advice for helmet sizes. Having measured my child's head and ordered the advised helmet size I am not that happy with the result. Whilst the adjustors will contract to her head size the actual helmet fits my adult head, meaning that there is a huge amount of wobble room for a 9 year old girl.
I found Watersports Warehouse on the internet. Their site was clear and making my order was easy. The product, wet suit repair kit, arrived the next day exactly as ordered. Great service which other web sites nearly always fail to match.
Really good service, notified of stock delay and kept updated. All items arrived as ordered and well packaged. Delivery service excellent with useful updates on arrival times and alternatives if you were unable to be there. Very impressed.
My dingy sailing boots arrived well within the estimated time frame. My subsequent query was dealt with politely and helpfully. Website was easy to use.
Fantastic shopping experience. They had everything I required in stock and it was delivered too me in less than 24 hours. I had to exchange my wetsuit for a different size within hours of receiving it they had one in the post to me. You can't do better than that. They also keep you informed of each stage of the ordering process down to expected delivery time and even when it had been delivered. As a customer my experience with them has been fantastic and not all companies are the same. I ordered items from a competitor on the same day and i still have not received my items despite it has now gone past the time schedule they had estimated for delivery and I have not been updated in any way. Well done watersportswarehouse for outstanding customer service
My 95cm fins fit great. Good quality product. Excellent service.
I was let by two other retailers who took my order, failed to contact me and after being followed up several times eventually admitted they couldn't deliver for weeks (if at all). So when I found the items on watersports warehouse my expectations were low.
I was pleasantly surprised by their cheerful help over the phone, atonished by their instant communication/confirmation of my online order and finally gobsmacked when they shipped all the items within 2 hours of the order!!
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