Reply from table-tennis-tables.co.uk
[REPLY]
- Reviews (1,187)
- Mr M Kaja
- 1 Review
Great service, pleasure to deal with.
Great service, called back quickly when requested. Courtesy call about billing and delivery address being different. Would certainly recommend as a company. Great product.
- Maczi
- 1 Review
Probably one of the best customer service experiences in 10yrs of online shopping
No Hassle, Straight thru on the phone, Good Value, Knowledgeable, friendly
- P. J. Isaacs
- 1 Review
Competitively priced, speedy delivery.
The Table Tennis Table was priced very competitively taking into consideration delivery costs. The table was on the door-step within 4 working days - courier company was very efficient, the package delivered without any form of damage. The table had one small item missing which didn't stop me building it - this was received within the next working day - excellent after-sales service. Many thanks.
- Ms M Twomey
- 1 Review
- Mr C Anders
- 1 Review
- Mrs H Middleton
- 1 Review
Excellent efficient and speedy service.
I needed the table for a birthday party, a last minute decision and delivery was assured within 2 days. Service was excellent. May need to sort out the telephone number on the website as the one time I tried it was unobtainable.
- Mrs Z Harrap
- 1 Review
Great price, wide range and amazingly quick delivery - 5 stars *
I didn't call for advice but their comments on the Butterfly table I was initially looking at made me purchase a Cornilleau Sport One Outdoor table. I knew I needed an outdoor one and they said this was a good weatherproof table and a one handed operation to set-up - it is. It also has adjustable legs, useful as my patio isn't flat!
Love the fact that decent accessories; cover, bats and balls were included.
I was contacted immediately and given a delivery date that suited me. The driver called an hour before they arrived. Excellent service.
Can't comment on assembly, but my 13 year old and husband managed together. It has forced a clear out of the garage and now we actually have space to use it on a wet day!
- Mr S Pethybridge
- 1 Review
Delivered quickly and on time. Good quality product
They were really easy to deal with. Delivery was quick and convenient. Would recommend . Assembly instructions were not great and tricky to follow in places
- Mr JM Skipper
- 1 Review
Hassle Free Purchase
Hassle free purchase of Kettler outdoor table from table tennis tables. Delivery and schedule exactly as advised.
- Sally Loveys
- 2 Reviews
Great table, excellent service.
The company website was clear and informative. Table was delivered when we were told it would be. Staff were all very pleasant, and I think it's good value for money. It folds and stores very easily, and the cover, bats and balls all as part of the price are really good.
The only criticism I would have is that in the instructions, the screws were numbered in a way that we found confusing: the numbers didn't seem to correlate to anything! However, the diagrams were clear, and we had put the table together and were playing on it within two hours. If you are not into self assembly (I'm not, but my husband is good at it), I would recommend arranging to have the table assembled for you - I think the company will do this for a charge.
I would certainly recommend the company and the table without hesitation.
- Mr RN Young
- 1 Review
Honest opinions and advice
First attracted to the website by the honest reviews that are given on the tables. This was then compounded when speaking to one of the advisers who recommended a cheaper table out of two I was considering.
Chose delivery day and everything ran smoothly from there. Also nice to receive higher quality accesories than offered by other vendors of the same table.
Would deff recommend and return to if I ever need a new table.
- Mrs S Dickson
- 1 Review
Good choice on the website, speedy service.
Arrived in a damaged box, no delivery note. When opened small scratch on table, kept it as only minor damage and it will soon have even more once kids start playing on it! Two halves appear to only hold together when you attach the clips for the net and lock the wheels. Unsure if there should be a bracket under the table.... Quite lightweight but hoping will stand up to use by families in our games room on a caravan park.
- Ms Burgart
- 1 Review
super!
Great service, I phoned up to ask about parts, got someone immediately, very helpful. I ordered the parts on line, and they came within a couple of days! Success. Thank you.
- Mrs A Inglett
- 1 Review
Excellent Service
First class service, from easy of ordering and pricing throughout to outstanding free delivery service. Highly recommended.
- Mr R Foster
- 1 Review
Great product speedily delivered!
Good, clear website let me order easily and the goods came very promptly.
- Mr T Knight
- 1 Review
Exemplary service
I needed a new table-tennis bat and I needed it straight away. This I wanted the best price and for my item to be in stock for immediate delivery. That is precisely what I got.
Speedy, safe and as required - just how all Internet retailers should be.
- H James
- 1 Review
Outstanding - The sevice was everything promised
Table-Tennis-Tables.co.uk delivered the service exactly as promised. The pre purchase help and advise was also excellent helping me through a bewildering choice. I have no hesitation in recommending them to anyone.
- Mrs E D Bland
- 1 Review
did what they said!
they called and let me know when table was arriving and had a txt the day before giving me a 2hour time slot. Arrived and put together for me no problems!
- Mrs J Brash
- 1 Review
A professional quality table-tennis table at remarkable price!
Table was fairly simple to assemble, very easy to open for playing, responsive surface, great looks and vfm!
- Mr JON Horton
- 1 Review
Fast, efficient service & excellent products
I would thoroughly recommend using table tennis tables.co.uk, having bought an outdoor table 2 years. They were extremely helpful guiding me to the right product for my needs. Subsequently two friends have used them with the same satisfaction.
My recent purchase of a new cover, cleaner and paddle was competitive in price and honestly described on the website. Top Company with top service!
- Nikki from Weybridge
- 1 Review
Really good service. Called to make sure we had the space for an indoor table and check we hadn't made an error in ordering.
The only recommendation would be that they arrange (even if it is for a extra fee) for the table to be taken upstairs and assembled. I would definitely have paid for this service.
- Mr RKM Thomas
- 1 Review
Great Value and Excellent Customer Support
I bought a Kettler outdoor table and before purchase was offered helpful advice by phone when making my order. The table arrived promptly on the delivery date given and all was as promised. On assembling the table I had a small problem with a nut and bolt which became threaded. I sent an email to explain the issue and was phoned back within the hour by a technician who said he would arrange to get a replacement part sent F.O.C. I am very impressed and satisfied by this level of service and have no hesitation in highly recommending this company!
Friendly and extremely efficient service
Excellent service all round - great communications, very speedy service, pleasant and polite to deal with. Thanks.
- Ms L Simmonds
- 1 Review
Outstanding service and advice !
An extremely helpful company who guided me through the range of products finding the most suitable table for our family needs, The table is of a high quality and appearance and more compact than other tables on the market. An additional selling point is the 10 year warranty . Time of delivery from placing my order was 3 working days and the delivery company were accurate with their estimated delivery slot. I would highly recommend table-tennis-tables.co.uk
- Mr J Johnson
- 1 Review
Excellent service and very efficient delivery.
Ordered a table on Friday and it was delivered on Monday morning. Could not ask for much more than that. Good product although it did take quite some time to assemble.
- Mr N Barrs
- 1 Review
- Customer
- 2 Reviews
Example many should learn from
Superbly friendly and informed advice. Prompt delivery and fabulous aftercare service - best I have seen for years - and I advise major organisations on customer service.
- Mr Z Naseer
- 1 Review
Gr8 service.
First time i am using this website and I am really impressed the way they shipped. Very quick. 5 stars.
- Mr HW Jack
- 1 Review
Excellent service and product
Excellent service and product - friendly on the phone, they knew what they were talking about. Delivery worked to plan. Am a happy TT player!
- Mr S Malcolm
- 1 Review
efficient and friendly service and advice, great product
The ordering process was completely painless - and was preceded by a discussion as to which table would best suit our needs. Pleasingly, there was no attempt to sell us a more expensive table which would provide little, if any, additional benefit.
The delivery arrangements were efficient. The table turned up within the time slot that we could see from the tracking information available the evening before (shame it was 7am on a Saturday, but that's the luck of the draw!), and all the bits were there.
The only slight niggle was that some of the screws were very difficult to attach to the (plastic?) coated nuts, as a result of which the head of a couple of screws wore away before they were tightened as much as I would ideally like. But that doesn't appear to undermine the integrity of the table, so it's not a problem! I'd only deduct half a star for that, so I'd give a rating of 4.5 stars if I was able to.
- Amanda M
- 1 Review
Excellent
Was given friendly, helpful advice and delivery right on time. Table seems ideal just waiting for a change in the weather!
- Diane Edwards
- 2 Reviews
No time to review too busy playing on a fab table
You get what you pay for as they say, the quality fantastic, delivered in timely manner.
It's keeping the kids and dad very quiet as they train for the next Olympics!
- Mr S Haley
- 1 Review
PING PONG is now enjoyable
I just wanted to say how please i was with the pleasant and helpfull service i received.
I could not believe how quickly the order was processed then delivered.
thanks again
- Chris
- 1 Review
Very happy with both the product and service
I found that the advice provided on the website was very helpful in making my decision over what table to buy. The company contacted me straight away to arrange deliver (even when I ordered on a bank holiday) and it was delivered on time, pretty straightforward to put together and I am extremely happy with the quality of the product. All the family and friends are now enjoying it.
- Mrs JK Cooper
- 1 Review
Excellent Customer Service
I found the customer service excellent. My queries were answered in a lovely polite manner and the order arrived promptly
- Mr A Erskine
- 1 Review
Excellent company with great sdvice
No hesitation in giving a 5 star review. Honest advice and excellent product. Yes the tables are slightly awkward to put together (as they say they are)- but once made very sturdy and easy to use.
- Mr P Wilton
- 1 Review
- Mr P J Benton
- 1 Review
Great service: I was kept informed and the table tennis cover arrived promptly
We ordered a replacement table tennis cover and it arrived promptly and as described. The order information was helpful, so I'd definitely recommend this service
- MR A MCNAB
- 1 Review
QUALITY BRANDED PRODUCT, DELIVERED FAST AT A GREAT PRICE - GREAT SERVICE
Ordered a replacement table tennis net for my outdoor Kettler table. This site came up just after Kettler's own site. Ordered on Saturday and received on Tuesday on standard delivery. Information on order received, payment and dispatch all promptly sent. The product is Kettler-branded and is excellent. My game is no better!!
- Joe Murray
- 2 Reviews
a massive smash hit
Great comms, perfect delivery, personal touch, spot on.
