Reply from Sunglasses-shop.co.uk
[REPLY]
- Reviews (5,898)
- Rachel Done
- 1 Review
Really great sunglasses and service too
I bought some Tom Ford sunglasses that I had seen in Paris but couldn't find anywhere else. Really plaesed to find them and at a good price too. They arrived the next day as promised which was perfect
- Wendy Bennett
- 1 Review
Fantastic arrived on time exactly as stated
would recommend the sunglasses shop to anyone, they do what they say they will do, arrived as stated packed very well, fitted perfectly and now cannot wait for sunny days ahead.
- Juuso Kuismanen
- 1 Review
Great service, prices and quality!
So I ordered these sunglasses which were on a great sale. After making the order I realized that the tracking code didn't work, so I contacted the online customer service. It only took like 20-30 seconds and there I had a sunglasses shop employee AND he was actually Finnish which surprised me. The guy was very nice and he really knew what he was doing. As I pointed out my problem he didn't know why the tracking code was not working so he offered to ask his boss or someone who knew more about the codes.
After a couple of minutes he sent an email to me telling that he Royal Mail(?) does not attach tracking codes into such low cost mail. So he wasn't able to do anything about that but he told me the time it approximately takes for mail to arrive to Finland from England.
I was very pleased with the customer service and the shopping experiment in the Sunglasses shop in its entirety.
- Sarah Homer
- 1 Review
Dazzling!!!
Great price, excellent customer service and fast delivery. What more could you want!
- Philip Mawson
- 1 Review
Fast and excellent service
Purchase my new glasses through sunglasses-shop.co.uk and was quite dubious at first as I had never heard of them before. Place the order for a custom set of Oakleys only the frames choose was on back order. The staff at sunglasses-shop.co.uk were extremely helpful and changed my orders without any question and posted out the same day for free next day delivery. Extremely happy and have recommended to a few friends now and will no doubt use them again.
- J Thomas
- 1 Review
Fantastic!!
Good service, good delivery times (ordered just after 3pm and they were still delivered next day to me!!) I was worried about buying from the internet but completely 100% satisfied!!
- Krenar
- 1 Review
Sunglasses as advertised
Sunglasses arrived (in Czech Republic) within the expected time and in very good condition.
- hila ofek
- 1 Review
- Harriet Andersson
- 1 Review
- Patricia Miller
- 1 Review
Just what I wanted.
Sunglasses were a perfect shape and colour with a very clear lens. The service was efficient with next day delivery and easy to order online.
- Peter
- 1 Review
Great service and quick shipping
Good communication, plenty of sunglasses to choose from, quick shipping, well protected for shipping... Very pleased with purchase. If needed another glasses I will look anywhere else and you should do the same.
- Carol Nourse
- 1 Review
Can't wait for the sun!!
Brilliant website. Couldn't believe how fast delivery was. I found the exact pair or sunglasses that I've been looking for for ages. Love them! Thanks.
- LINDA MEYERS-GABBARD
- 1 Review
awesom
Very satisfied. Quick delivery. Awesome service..will recommend.
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- Eric Nilsson
- 1 Review
Excellent service and quick delivery
Good assortment, excellent prices, free delivery, great service - my new favourite place for sunglasses!
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- Carsten Juul
- Smørumnedre, DK
- 4 Reviews
Cheap, easy and quickly. Return postage could have been included
An easy purchase, but the glasses were too big, so I had to return, and that was a bit costly due to location. Otherwise a great experience
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- Tom Brook
- 1 Review
Higher Standard than expected.
Sunglasses Shop was reccomended to me by a friend. I bought some Rayban Wayfarer's and quick delivery was essential due to the fact that they were a present. I ordered them at 3:40pm on a Monday afternoon and they arrived the following morning at 9am. The product was in perfect condition and the delivery was much faster than I expected (I was genuinely shocked to see them arrive so quickly). I am based in the Isle of Man and delivery times are not always very good, so it is nice to see that Sunglasses Hut makes an effort with it's non mainland customers.
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- Dulip Perera
- 2 Reviews
Excellent Company
I have bought 2 pairs of sunglasses from this company and both the time I have got superfast delivery and excellent service! the products are really great and good value for money! I would highly recommend this shop!!!!!!!
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- Keith Berry
- 1 Review
Cheaper, faster, better!!
Great quality and choice of sunglasses with a prompt delivery. And all with a better price than high street shops and other online retailers. I would definitely recommend this site.
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- Elliot Jones
- 1 Review
great service but took a week to arrive
price matched - great. but took a week to deliver, not next day as expeceted
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- Simon Tyas
- 1 Review
Excellent service and quality!
It was my first time using sunglasses-shop.co.uk and I am very impressed with the website and the service. I ordered the glasses on Saturday and received them on Monday and they were packaged nicely.
Overall, excellent service and would recommend them to anyone. Also very impressed with the sunglasses.
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- Souris
- 2 Reviews
Parfait !
Des interlocuteurs super sympas et des délais de livraison au top !
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- Ian McTighe
- 1 Review
not got the sun but definately got the sunglasses
rang the suglasses shop helpline got good sound advice placed my order even got a discount and the sunglasses were wiyh me within a couple of days well packaged excellent service and would recommend to anyone. well satisfied
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- MARZAN BLAS Loreto
- 1 Review
100% RECOMENDABLE.
PERFECTO. VOLVERÉ A COMPRAR EN ESTA TIENDA.
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- Corinne Burns
- 1 Review
Simply the best
Excellent Service, amazingly quick delivery, very happy with my choice, following the guidance, quality of sunglasses brilliant. Thank you.
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- sam gough
- 1 Review
This was a fabulous experience - easy to use and quick delivery.
This was a fabulous experience - easy to use and quick delivery.
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- Christian
- 12 Reviews
Alt i orden
Hurtig fragt til Danmark
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- Tim Geoghegan
- 1 Review
Clear, Simple, Cheap
Very good range of the RayBan model I was looking for (one colour I hadn't seen anywhere) 10% discount for first order, simple process with PayPal and quick free delivery, absolutely no qualms recommending this to anyone.
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- Annabelle Hellinikakis
- 1 Review
Great variety and very reasonable international shipping
I was looking for a specific pair of glasses which I found. They were also slightly cheaper than the other site I had originally seen them on (they didn't do international delivery).
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- Gillie Weldon
- 1 Review
Great website, lots of info, easy to use - FAB glasses
First of all, I liked the website. I had trawled through several but here I found good images and good information - I particularly liked the style notes! I was thrilled with the sunglasses when I received them - they are the very best! Expensive but you have to expect that for Ray-bans.
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- Mrs Moore
- 2 Reviews
Great business - fantastic range of products and amazing service
I can not rate Sunglasses-shop.co.uk more highly. They have a great range of products and their customer service was amazing. The glasses I ordered ended up being out of stock. I received an email asking if I wanted to still order and then an email letting me know when they were back in stop. Great service!
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- Marco Bonini
- 4 Reviews
super service, delighted daughter
great pair of Ray Ban Wayfarer's to replace the ones that my daughter lost. Good images on the website, fair price but really impressed with the speed that they were shipped and arrived the next day. Well packaged so no damage, very pleased.
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- Mrs S Trigalou
- 1 Review
Watch out Sunshine...!
... as I have these perfect new sunglasses, just bought from the Sunglasses Shop.
Excellent service; quick delivery, and checked for quality prior to dispatch. Thank you Sunglasses Shop!
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- David McKinlay
- 1 Review
Very god service
Very good rice and fast service.
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- Darren
- 1 Review
Great service, simples!
Ordered arrived quickly, got 10% discount, and was cheaper than anywhere else I could find online so I'm not sure what else you could ask for!
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- H Knight
- 2 Reviews
Style and speedy delivery wrapped up in some great sunglasses
It was easy to navigate the website and there were so many styles to choose from. The price seemed really competitive too but what's more i knew i would have my sunglasses in time for my holiday. All very easy....
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- beachy
- 1 Review
great service
easy website to use, and my glasses arrived within a couple of days after purchase, would definitely use website again.
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- linda watson
- 2 Reviews
WARRANTS A FIVE STAR SERVICE!!
My Raybans were delivered within a couple of days which I thought was fantastic service. They arrived well packaged and the packaging even contained two rhubarb and custard sweeties!! Haha great touch Well pleased. wouldnt hesitate to recommend.
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- Amy M
- 1 Review
Great all round service
Great telephone service as I was unable to order the product online. Swift delivery as promised. Very happy with my sunglasses.
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- CAMERON UPTON
- 1 Review
great choice,great price,great online service!!
I'VE wanted a pair of silver aviators for a long time,so i finally decided to do something about it. I looked on the high street where the choice was very limited and very expensive so i started to search online to find the exact pair that i wanted. After looking at a couple of sites i found SUNGLASSES - SHOP.CO.UK. The choice and prices compaired to the other sites was much more attractive. I simply ordered online and they arrived in no time at all. I now have a pair of silver framed aviators with grey polarised lenses. A fantastic pair of sunglasses bought at a fantastic price. SUNGLASSES -SHOP.CO.UK IS THE SITE FOR SUNGLASSES.
Reply from Sunglasses Shop
- Susan Hunter
- 1 Review
Fab service
Great item, super fast communication and delivery.
Reply from Sunglasses Shop
Why Sunglasses Shop?
Congratulations to Helen Cheung - our Trustpilot Winner For April!
One lucky winner is picked at random from all our reviewers each month. You just need to leave a review to be in with a chance. Thanks to everyone who reviews too - it helps us do a better job.
Delivery and Returns
Sunglasses Shop offers free delivery, next day in the UK and returns are easy too - because we do understand that sometimes things just aren't what you expect.
Contact Us at Sunglasses Shop
If you want to speak to us in office hours we have plenty of highly trained staff happy to take your calls - 0800 917 1153. If you email us customerservices@sunglassesshop.com, we'll try hard to get back to you within 30 minutes but if you can't talk and still want a quick answer our online chat service is perfect for you. Just click the chat link at the top of the page. You'll be connected to one of our team so you get all our expertise straight to your computer.
Unbiased Advice From the Experts
We are the sunglasses experts and we're at the heart of all things eyewear. We want to share that with you to help you get the best you can from us and your sunglasses because we believe in giving our customers a complete service, not just a product. We have a dedicated team of style advisors who constantly keep their fingers on the pulse of what’s new. Our celebrity gallery is a great place get the latest on who’s wearing what. We offer totally unbiased advice on the most up to date eyewear and we can answer almost all sunglasses and eyewear enquiries. We offer repairs and prescriptions too - we really do have have it all covered.
International Team
Finally, there's our international team. This is a whole team dedicated to sunglasses, and who speak the major European languages. We have the international websites to match and an expert member of our international staff is always ready to talk.
Sunglasses Shop
Why Shop with us? We've a huge collection of the best in designer eyewear, expert staff and we offer free delivery in the UK. We bring you the most up to date news and views on the latest fashions and celebrities. We make buying sunglasses fun and easy. That's why.
Visit Sunglasses-shop.co.uk
Customer Services Team
SS1 1JE Southend-on-Sea
United Kingdom
