Reply from LookFantastic
[REPLY]
- Reviews (716)
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- Tatiana Korpacheva
- London, GB
- 1 Review
Great service, fast, excellent value
Best prices, frequent promotions and wide choice of best products. It's simply the best online retailer for beauty products out there!
- Louisa Holmes Doyle
- 1 Review
Refund-look fantastic
Can you please refund my credit card as my product Gatineau Top To Toe Collection (4 products) still has not arrived. 24937227 from January order.
I've been on to customer service to explain and I'm going round in circles with all these emails from Holly, Chloe, Amy, Sarah, Jade, Kim, & Nikki.
from very frustrated & unsatisfied customer.
- 4Eyes
- 2 Reviews
Great company
I have ordered many products from lookfantastic over the years including hair products, make up, skincare and electrical items. Every order has arrives promptly and in perfect condition. I will continue to be a loyal customer and would recommend this company to anyone who wants to save some money whilst still looking great :-)
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- Sarah Wynn
- Caernarfon, GB
- 1 Review
Everything I need all in one place!
I love shopping at lookfantastic. It has a range of products from skin care, hair care, make up and electricals. It truly is a one stop shop! Delivery is excellent too.
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- Chloe Miller
- 1 Review
- Miss Ane
- 2 Reviews
Excellent online shop!
I've been shopping at www.lookfantastic.com alot, and I've never had any issues with them. Fantastic prices, service and offers!
I'll never do my beauty product shopping elsewhere
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- Shoni Rani
- 1 Review
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- Elaine Shi
- London, GB
- 1 Review
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- Carla Porru
- Sassari, GB
- 1 Review
I LOVE LookFantastic!!!!!
I have ordered from Lookfantastic the brushes of Real Techniques and and the service was great, it's the best site for price and services!!!!I love lookfantastic because It's has the FREE WORLDWIDE DELIVERY!!!
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- Jackie Hennessey
- Bangor, GB
- 1 Review
fantastic product, fantastic price !!
i ordered ghd straightners for my daughter - they will be her 1st pair and i got a beautiful limited edition box set to include the scarlet ghd's, a hair-dryer, clips, heat resistant mat and a complimentary pair of earrings. i am delighted with everything and would thoroughly recommend to anyone. brilliant - thank you :)
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- Heather Bourassa
- Manchester, GB
- 1 Review
Product is fine - if only I could get it out of the bottle.
I was sold 2 bottles of Moroccanoil shampoo and conditioner. I've grown to expect nothing but high quality from this brand. I now realise why they were on offer - the pumps on the bottles don't work. It the shower I had to unscrew the caps and shake some of the product onto my hand with the pump getting in the way. Really dissapointing. I feel misled.
Reply from Lookfantastic
Thank you very much for your review to bring this to our attention.
It is disappointing that you have had such issues with the pump on this product. In order to allow us to look into this and offer a positive resolution to this, please provide your order number.
Many thanks once again for your time.
Kindest regards,
Lookfantastic.com Customer Care Team
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- Carol Fullick
- 1 Review
Look Fantastic is brilliant to purchase products at affordable prices
I am really particular about the products I buy for my hair and I know I can really rely on Look Fantastic. Their prices are so competitive, quick and easy to order, excellent delivery times. They always go the extra mile to help if you have any queries.
I would not shop anywhere else for those special products and nor should you, you don't know what you are missing!
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- Kathryn Gillespie
- London, GB
- 1 Review
Great service over the years
I've used Lookfantastic.com for a number of years for different products. Their prices are competitive with other sites and I love the huge range of products they stock and the various offers that get posted out.
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- Aleksandra Siwecka
- Valencia, GB
- 1 Review
Great company, great service, great prices
I have ordered from Lookfantastic multiple times and I must say, they´ve always been wonderful. I have now moved to Spain so free worldwide delivery definitely helps. I also love their promos and gifts!
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- Jingya Zhao
- Nottingham, GB
- 1 Review
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- Kelly Armson
- London, GB
- 1 Review
Easy to use site and great service
The site is easy to use with a fantastic range of products at competitive prices. Delivery was also really good with products received within a couple of days. I've used the site on a few occasions now and have been more than satisfied with the service.
- Mark Evans
- 1 Review
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- Adeola AF
- London, GB
- 1 Review
Straightforward, Honest and Exceptional retailer
I love that there is a diverse range of products available and on the occasions that I have purchased from LF I have always had no problems and the products are always delivered rather quickly! Thumbs up!
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- Maureen Blake
- Milton Keynes, GB
- 1 Review
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- Marina Lambert Slongo
- London, GB
- 1 Review
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- Anni Zhang
- Edinburgh, GB
- 1 Review
good price, very satisfied
the price is good. I think it is the cheapest. And shipment is very quick. products are good. will recommend to friends.
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- Amanda Bayliss
- 1 Review
Very efficient and fast service.
Easy to find my products, quick and simple, easy fast delivery, what more can I say?
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- Nicole Rourke
- 1 Review
Superb!
I can easily find what I am looking for and the delivery is often very quick. I have ordered from look fantastic for a year now and wouldn't go anywhere else to get my hair products.
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- Sarah Taylor
- Ipswich, GB
- 1 Review
Great communication! Fantastic selection of products! Amazing x
There is so much to choose from and the sites are all so easy to navigate around. I'm such a make-up/hair/body products junky so it's nice to have everything in one place! Will definitely be recommending this site to friends and family!
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- Jo Sinisgalli
- Trento, GB
- 1 Review
Super
Good range of products and free delivery on everything! Finally able to but everything in one place online!
- miguel
- 1 Review
PERDIDO POR SEGUNDA VEZ ¡¡¡¡
El pedido numero 26864080 del dia 29 de Marzo y reenviado el 29 de Abril no ha llegado. Han pasado otra vez 21 días .
Les ruego me reevien de nuevo por correo certificado y urgente mi pedido ya pagado desde hace dos meses.Aunque tenga que pagar yo los costes de envio.
Reply from Lookfantastic
Gracias por su review.
Es decepcionante saber que usted no ha recibido su pedido. Le enviamos un correo electrónico a hablar sobre cómo resolver este problema. Por favor, inicie sesión en su cuenta y siga las instrucciones para ver esto.
Muchas gracias de nuevo por tu tiempo.
Reciba un cordial saludo,
Lookfantastic.com de Atención al Cliente
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- Clare Kennedy-Lyford
- Steventon, GB
- 1 Review
I have always received excellent products and service from LookFantastic.
I have always received excellent products and service from LookFantastic. I found they have a good range of products at great value for money. I have never had any problems with delivery, have never had to return a product and I will continue to use LookFantistic in the future.
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- Diana Kova
- Edinburgh, GB
- 1 Review
Amazing offers & deals, quick delivery and quality stock! What could be better?
Absolutely love their products.
- JG
- Bangor, Co. Down, GB
- 2 Reviews
Great find!
Great range of products at competitive prices - especially with the regular discount offers. I like that I can buy the products I use cheaper than in the salon. Reliable and prompt delivery - and it's free!
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- Tianyi Zheng
- Glasgow, GB
- 1 Review
Great prices and free delivery
Great prices, great oeder, great service and free delivery.
I like it.
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- Melanie Corfield
- 1 Review
Great Shopping Experience
Although I'm a relatively new customer to LookFantastic, I have found everything I needed on each visit. On one occasion I needed to contact the customer service team and could not fault their efficient and friendly response.
Would not hesitate in recommending this website to my friends.
- JustJules
- 3 Reviews
Great Company To Deal With
I have ordered with LookFantastic for a couple of years now and have always had great service. Great products, great prices and always delivers on or before the date you expect. Please don't change.
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- Sam Bush
- Leeds, GB
- 1 Review
Great products and service
I would recommend using Look Fantastic because of the good range of quality products, good prices and quick delivery.
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- Nadine Zee
- London, GB
- 1 Review
Excellent service!
Look fantastic is my go to store for all my beauty needs. It stocks all my favourite brands and I cam always rely on them for fast shipping too.
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- Karen Williams
- Daventry, GB
- 1 Review
Consistently Great Service!
Look Fantastic carries a huge range of brands, all at very reasonable prices and service/delivery always good. I particularly like that I receive regular emails advising when the products I have ordered in the past are on offer ... meaning even better value for money on the products I favour.
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- Victoria Magrath
- Manchester, GB
- 1 Review
One Stop Beauty Shop
The Look Fantastic website has fast become one of my favourites. They include free shipping, ship within a few days and include a huge selection of products. In fact there are products on the site that you can not find as readily as elsewhere and I love how easy it is to order. I find that a number of my favourite high street beauty products are also a little bit cheaper from the website and they are always running fantastic offers to save you even more. I really recommend this store if you are looking for an efficient and authentic store to buy your beauty essentials.
- Janet Mahon
- 1 Review
Great products all in one place
Look fantastic.com has a huge range of trusted brands available at a reasonable price. The orders are dealt with and sent out very quickly. Excellent service! Love look fantastic.com!
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- Racheal Seymour
- 1 Review
Excellent Service
Brilliant range of products with free delivery. I live out in the sticks so it's great to be able to get products which I would have to travel to a big city to buy
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- Rachel Williams
- Cardiff, GB
- 1 Review
Great service and quick delivery
I always buy my hair products from Look Fantastic, so much cheaper than on the high street and easier to shop online from the comfort of my own home too.
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- Lauren Miller
- London, GB
- 1 Review
