Reply from Go-Electrical
[REPLY]
- Reviews (6,536)
- Kerry Manera
- 2 Reviews
Arrived quickly and in perfect condition, good price
Website looks a little dodgy but service was great
good on product purchases but slow on refunds
Their website is good and the goods and prices offered are competitive. However, it took more than 2 weeks from the time it was agreed that a refund was to be made to the time that it was posted to a Visa account.
Reply from Go-Electrical
Our Accounts team aim to process refunds in weekly batches, however by law we have 30 days from point of cancellation to process a refund. We do aim to process all refunds as quickly as possible, and we are sorry for any inconvenience caused by this matter.
Kind regards,
Customer Service
Go-Electrical
- Wendy Gibbs
- 1 Review
Faultless service from Go-Electrical
I ordered a vacuum cleaner on-line from Go-Electrical on Saturday 15th July and immediately received an email confirming receipt of my order. This was swiftly followed by emails confirming that my order had been completed and confirming when and by which company it would be delivered. The delivery company offered on-line options of choosing delivery to a neighbour, changing the delivery day or accepting the day offered, which was Monday 17th July. It also informed me that on the Monday morning I would be able to view the exact delivery slot (one hour) which had been allocated to my delivery. This was the case and the delivery happened at the time stated. All hugely impressive.
- Nicky Sayers
- 1 Review
Good seller for great prices and next working day delivery.
Do not be put off that this a high street shop that provides an online service. I have been really impressed wuth the service and good prices. I would definitely check this outlet again when I need to buy other electrical items.
- Bernard Bentil
- 1 Review
- Nicola Mason
- 1 Review
Faultless service from beginning to end
In short: Quality item speedily delivered. Kept informed throughout the transaction. Go-Electrical you should be proud of yourselves. When in need of further electrical products I shall check your site out first as a matter of routine. A big "Thank You" from one very happy customer.
- JOHN SCHOFIELD
- 3 Reviews
At last a caring company
Good price, fast delivery ,item as described and arrived in perfect condition.Was kept informed every step of the way even down to date and time of delivery no more waiting in for parcel to arrive,well done everyone and THANKS.
- Paul Nichols
- 1 Review
good price & good delivery service
It was not clear on the website how long delivery would take so I had to phone them. However, the item came on the day they said it would
- Paul Whitfield
- 1 Review
Great product, great service with the best price around!!
This was my first order with Go-Electrical for a Microwave and I have to say the whole process was very quick and easy to order online. The email communication from them was first rate, with order confirmations, copy of invoice, even telling me which hour of the specific day the product would be delivered! Very fast service, top product, lowest price on the internet, I highly recommend this company!!
- Maggie Smith
- 1 Review
Absolutely amazing fast service and excellent prices!
I wholeheartedly recommend this company for their excellent unmatchable prices and efficient service. I was kept updated by e mail with the progress of the order and the delivery arrived spot on time , just 2 days after placing the order. Fantastic, I am very pleased .
- Christine
- 2 Reviews
Good value, not so fast delivery.
Go Electric have good products at good prices, but delivery is rather slow.
- susan morgans
- 1 Review
excellent service
Ordered Sebo Cleaner at 9.am on Wednesday order acknowledged immediately. They kept me informed of the status of my ordered, when dispatched the courier then informed me it would be delivered between 5pm and 6pm on Monday which it was. Excellent service.
- Ann Langridge
- 1 Review
Excellent service and price
I was searching for a particular product and came across Go-Electrical. I had never heard of this company before but thought I would give them a try and am very pleased that I did. Excellent price (best around) and web site easy and clear to use. Already spotted the next item I'm going to buy from Go-Electrical.
Thank you Go-Electrical and well done. Will recommend you to all my friends.
- Stephen Sumner
- 1 Review
I was well impressed
I bought a impressive kettle from Go- Electrical at a great price with a fast courier delivery nd they even kept me up to speed with how things were progressing which is a bit of a novelty these days.. I would highly recommend them.
- Peter O'Brien
- 1 Review
excellent
Good price, easy site with prompt service and ability to control delivery. product so far working well
- yvonne poulton
- 2 Reviews
Go electrical excellent delivery service rubbish
Order was processed quickly ordered online. Delivery company let go electrical down by delivering to empty house and putting a£200 radio in the garden of house. Saying that I had signed for it. ( I was in the next county) so not sure how that worked. No card thro door to say where parcel was. Parcel not located for three days. Radio was in working order as weekend was dry. Go electrical good company but would improve by using a better delivery company.
- Mrs Newton
- 2 Reviews
Brilliant service
Was in a hurry to replace broken iron it came day after I ordered it job done.
- Customer
- 2 Reviews
Quick delivery, product as described, cannot ask for more.
Ordered new kettle on Sunday night and it was delivered on Tuesday morning :)
Product as described and cheaper than anywhere else online even with delivery charge.
- Nicola Moxey
- 3 Reviews
Great product, arrived exactly when due
This was a birthday present for my daughter, and she was delighted with it. I was delighted that it arrived on time, in one piece!
- shelagh day
- 1 Review
excellent service
I ordered my miele hoover on sunday and it arrived on Tuesday. the price I bought it for was the cheapest I could find. I would recommend go-electrical to anyone.
- Peter Andrew Waddicor
- 1 Review
Great product at a great price.
I purchased a Pure DAB Move 2500 radio for my journey to work. Great product at a great price. Good packaging and fast postage. I would definetly recommend this retailer.
- Natalie Ramsay
- 1 Review
Brilliant service!
Really quick delivery and the communication was brilliant, lots of emails to advise when the goods would arrive.
- Peter
- 2 Reviews
Very good service and fast delivery
My order placed on Saturday was delivered free on Tuesday within the given time slot.
(Sebo vacuum cleaner)..
- Nick
- 1 Review
Excellent service, if I could recommend a small improvement it would be to give an approximate indication of when follow on order would be dispatched
Excellent service, good price, clear information and a good tie up with delivery company. The only minor issue was that part of my order had to follow as was not in stock. It would have been nice to have an approximate time scale, but other than that everything else was spot on.
- Debora White
- 1 Review
Highly recommend
Had never heard of this company but having done a little research I found they had good reviews.......... I totally agree now.
Ordered our Hoover Sunday evening, it arrived Tuesday morning, lots of correspondence informing me of the order status and on the morning I was given an hours slot for the delivery.
Arrived onetime, well packaged and a lot cheaper than the retail 'giants' are selling it for.
I will DEFINITELY use Go Electrical again.
- Nicola Hairyes
- 1 Review
Efficient service.
I've just bought a digital radio from go-electricals. I was really impressed with their customer service.
- Eliza
- 2 Reviews
Excellent service. First class product supplied
This was the first time we have bought from Go Electrical. From the moment when we ordered to the delivery of the item the service was second to none. We would not hesitate in recommending Go Electrical to our friends and family. We will certainly use again when we need other items.
- Emma Warburton
- 1 Review
Effortless
Good prices, fast delivery with email updates, even given a time slot! Will definitely use these guys again.
- Ken Somerville
- 2 Reviews
Great service !
Would definitely recommend , great service from start to finish..
- Pat down
- 3 Reviews
Great service and delivery
Wonderful service kept informed regarding my delivery, down to day and time of delivery. From placing the order to delivery only took 5 days.
Would recommend this company and they were cheaper than Amazon for my purchase.
- Val Churchill
- 1 Review
Fantastic customer service from the get go
Email to confirm my order then told when item would turn up, and it did, it was well packaged, would recommend very good company, well done go - electrical
- A J Trotter
- 1 Review
Fast delivery and product performs better than expected.
Another satisfied customer.
- Mrs Shirley Mair
- 1 Review
Excellent service from order to the very fast delivery
I was very pleased to receive my new steam generator the day after I ordered it - excellent service and a very pleasant and helpful sales person
- David Perry
- 1 Review
A good company to do business with.
Very competitively priced and prompt delivery. I was very pleased with the service.
- Jamie
- 1 Review
Fast efficient service, would recommend.
Excellent service, fast shipping. Would recommend.
- Lynne
- 3 Reviews
Nice product best value and delivered quickly Well done, I'm a happy bunny
I recommend this company their products are very good value and they deliver quickuy and give you a one hour slot on delivery which is very helpful. I will use this company again
- Ron and thanks for your order
- 2 Reviews
quality kit delivered in good time
Easy to buy, best price and delivered in good time.
Iron worked extremely well - don't know why I bought cheaply in the past; all items had a super crease after only one touch. What more can one ask for from an iron?
- Jamie Albarade
- 1 Review
- Stefan Costachi
- 1 Review
- C.J.101
- 2 Reviews
Sorted problem fast.
I ordered a toaster but was disappointed to find it damaged on delivery. However, Go-electrical collected and replaced it immediately. No hassle. Best Price on-line as well.
Go-Electrical Details
About this company
Suppliers of a variety of home appliances including tv stands, toasters, vacuum cleaners and fires. Extra online discounts available.
Visit Go-Electrical
Contact information
BD24 9EF Settle
United Kingdom
