Reply from FFX
[REPLY]
- Reviews (6,024)
- Mr Peter D Evans
- 1 Review
Whole experience excellent
A good price, helpful telephone communication, excellent delivery and communication on the day.
Very impressive
- Trevor McCallum
- 1 Review
A Super Bargain
BOUGHT THIS PANASONIC CORDLESS COMBO,COUNDN'T FIND IT CHEAPER ANYWHERE,FAST DELIVERY ALSO!
- John elrick
- 1 Review
only let down by there courier service not delivering when said
FFX where great but there courier never turned up on day they said and had to be chased
- mr t perring
- 1 Review
- Mr Matthew Walker
- 1 Review
Outstanding!
Great price and SUPER quick delivery. I would definitely recommend FFX. Fantastic service.
- BARBARA FANNING
- 1 Review
Such wonderful customer service
I ordered the wrong sander and requested to return and have the right one sent. My call was handled so well by a very helpful person who answered my call. Arrangements were made to collect the unwanted sander at the same time as the delivery of the new one the very next day. A partial refund was made for the difference the day after that. I would certainly use this company again.
- OVIDIUS.ANDRAITIS
- 1 Review
festool
I'm not happy because website advertising
£ 50 voucher and buying goods without adaptation
- James Killoh
- 2 Reviews
Great range, great prices and great service.
Ordered a few times from FFX now and they have always been very keenly priced compared to the competition. They have a huge range including all the top brands. Orders have always been delivered promptly, and DPD give a 1 hour delivery estimate which is great if you have to wait in for for delivery. Only slight criticism is the website can be a bit difficult to search and navigate at first.
- PHILLIP LAIRD O'HANLON
- 1 Review
Excellent service
Super friendly and helpful staff, great price for the item and all delivered the next day!! I've used them before and will again, do yourself a favour and check them out.
- Andrew Livesey
- 1 Review
Absolutely first class.
Great prices ,descriptive product info, arrived quick and was well packaged .
- David H
- 3 Reviews
good, prompt service
this was my third order, everything was in stock, dispatched the next day, delivered the following, within the one slot texted by courier. one small glitch was rectified within 24 hours.
- THC.
- 1 Review
A company that care.
My parcel was delayed by DPD (who I find are normally very good). I emailed both DPD and FFX, letting them know about my issue, DPD were quick to rectify the problem, and FFX followed up with a courtesy email, to ensure I was happy with the resolution.
You can really tell the caliber of a company when things go a bit wrong. Both DPD and 'Tom' @ FFX showed that they care about their customers. What more can I ask for...
...ok, I want great prices too - and on this occasion, FFX beat the competition hands down.
I will certainty be using them again.
- NICHOLAS EDWARDS
- 1 Review
very helpful staff, and no problems with returns
i returned a battery charger with no problems
- steven adlington
- 1 Review
Prompt delivery, Bargain price
i couldn't find this item anywhere else cheaper let alone with free postage
- Sam Bourne
- 2 Reviews
Exellent website.... Buy all my tools from them
Exellent service and price i use them all the time and will continue to.
- Peter Wyles
- 2 Reviews
What can one say about perfection
Very fast service, well packaged and excellent value for money. Thank you FFX
- S Williams
- 1 Review
Excellent service.
Great customer service over the phone and my item was delivered the next day as promised.
- Alexandru Ciobanu
- 1 Review
- Eric Benn
- 3 Reviews
Always professional managed with quick service provision.
From larger multi component purchases to the small one off under £20 ones - FFX have always provided me with a quick efficient and professional online service.
- buzz
- 1 Review
i notified them of an error And they were on it
There was a problem a genuine mistake and they sorted it straight away you cant ask any more
Well done
- Mr Roy Hardman
- 1 Review
Excellent Service
Good price, delivered quickly, by a very good courier service who kept me updated about the state of my delivery. I would definitely recommend this seller.
- Mr. B
- 1 Review
- Mr Robert Stephen
- 1 Review
Excellent service, fast delivery - user friendly website - thank you
For power tools etc I would certainly recommend using this company as a supplier - we were very impressed - thanks
- Customer
- 2 Reviews
- keith harrison
- 1 Review
excellent service
my Makita saw was the cheapest I could find on the internet and was delivered next day
- darryl hinchley
- 1 Review
brilliant service
simple, quick and easy to use. items turned up very quick and no problems with them what so ever.
- Ruslan
- 1 Review
Excellent service, low prices. Will come back again. For sure.
I would highly recommend ffx to anyone who want to get the best experience from buying tools on internet. There is absolutely nothing to complain about. All aspects of internet trade are of the highest standards. At the moment (May 2013) I can not find cheaper prices online.
- S Bhardwaj
- 1 Review
Very helpful, excellent communication and did every thing to get me goods delivered on time.
Excellent Service AAA+.
- David Parkes
- 1 Review
Fairly priced with good customer service
A pair of Knipex Cobras and a Bacho 10" adjustable cheaper than anywhere else !
The hammer and screwdriver you could get at the same price, but as i was ordering off this site anyway i threw them in. Free postage as well as a multiple items discount.
Will probably use FFX tools again.
- ian morrison
- 2 Reviews
This store is exemplar - other retailers ought to take note at just how it should be done!
I'm usually wary of retailer's claims, misleading pricing and possibly false reviews, but FFX really does offer top quality goods at great prices. Easy to navigate website, unbeatable prices, simple ordering and checkout, regular updates and arrived well packaged the next day! The tool is top quality too.
I hate cliche's - but I really couldn't ask for more! I'll certainly be shopping at FFX again and wouldn't hesitate to recommend them to friends.
- Wilf
- 1 Review
- Mark Gough
- 1 Review
Brilliant!
Looked around locally for the Makita LXT Combo set then online. FFX were by far the best on price, also i ordered it on a Monday night and it was in my hands on site on Wednesday afternoon. Excellent.
- christopher allen
- 1 Review
no chop for these people
my axe arrived very quickly and am well pleased. quality of item first class.
- david zoina
- 1 Review
fast efficient service.
easy transaction, good pricing and fast delivery with good communication throughout the process. A one stop shop for all your tools.
- Bill Amer
- 2 Reviews
Cheaper and quicker than Amazon !
I've recently discovered FFX - what a find !
I'm a very frequent Amazon customer, but a few purchases lately have come from FFX - a circular saw, clamps, and square.
I haven't been disappointed in any way - excellent web site, prices and delivery.
On that basis, will continue to include FFX when shopping around for best prices.
P.S. I have no connection with the FFX organisation whatsoever, apart from purchasing these items from them
- Kieran Johnson
- 1 Review
Excellent service, good prices, decently delivery time
I shall be ordering more in the near future, good prices, quick delivery!
- RICHARD WILSON
- 1 Review
1st choice for tools every time
Don't waste time price checking other dealers use ffx
- david blurton
- 1 Review
pleased but not perfect,,,
great price, good service from seller
only beef was with the courier, always had problems with DPD and usually i avoid
them
comunication was good with them this time and although i had conflicting
delivery dates i decided to get it left with a neighbour
realising one of my neighbours is an arse i tried to get it delivered to where i am
working at the mo,
changed it to this address and despite this and notifing the seller it was delivered
to my house, luckily i was in,,, second delivery too
i had recieved a email to tell me it would be delivered between 4 and 5pm and it
was,,, trouble is i cant get a signal where i am working
as it req a sig,,, how can you sign for it to be left in a safe place at your house
unless they have been and left a miised you card very inefficient
- Peter Kemp
- 1 Review
- MR BILLY D CORBETT
- 1 Review
Fantastic with unbelievable prices
At first I thought it was a dodgy site as the prices were much much cheaper than screwfix toolstation etc.... There customer service is second to none With polite friendly staff to the next day delivery service.... Would recommend to anyone i am one BIG happy customer :0) thanks again FFX
Folkestone Fixings Limited Details
UK Call Centre
Our UK based support team prides itself on being knowledgeable, friendly and helpful. If you have any query or just need some advice, we want to help - just give us a call.
FREE UK Delivery*
If your delivery address is within the UK then delivery is now FREE! Plus get extra discount the more items you buy! * (certain postcodes may incur a surcharge - see website for details)
Genuine UK market products
All of our products are brand new, genuine and carry the manufacturer's guarantee.
About ffx.co.uk
FFX pride ourselves on providing great prices, great availability and great service. We believe this will make us your first and last place to shop for high quality tools, fixings and building supplies.
FFX and FFX-Tools (a trading division of Folkestone Fixings Limited) are based in the South East of England and began trading in 2003.
Since incorporation in 2006, FFX has grown to become one of the UK’s largest independent suppliers of high quality tools, fixings and building supplies.
We are passionate about what we do and believe our reputation speaks for itself – during 2010 becoming Ebay UK’s largest supplier of tools* with an unrivalled customer feedback and customer satisfaction.
Visit FFX
Contact ffx.co.uk
CT19 5EY Folkestone
United Kingdom
