[REPLY]
The the test of a companies true customer service comes when they make a mistake. Do they stand up and rectify the issue or do they place blame and refuse to help? Cyberweld places blame and refuses to help. I've used them on several occasions and been satisfied. The last transaction was not as pleasant. They mislabeled a product online and when I realized I received the wrong item the 10 days had passed for return. They refused responsibility and also refued to take the product back. I will never purchase from them again and strongly recommend you look elsewhere
Donald Hill found this review useful
Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.